Terms of Service
Last updated September 27, 2026
These terms govern use of the Broadwell portal (app.broadwellmanagement.com) operated by Broadwell Management LLC, a Florida company. By creating an account you agree to them.
The service
Broadwell provides administrative, transaction-coordination, marketing and virtual-assistant support to licensed real estate agents. Broadwell team members are not licensed real estate professionals and do not perform licensed activities. You and your broker remain responsible for all licensed activity, advertising compliance and record-keeping required by Florida law.
Plans, hours and payment
- Plans include a monthly number of support hours. Time is tracked by the portal and shown to you.
- Additional hours are billed at the rate shown when you request them.
- Fees are billed in advance each month and are non-refundable except where required by law.
Your responsibilities
- Keep your login secure and give us accurate information.
- Only connect accounts (email, calendar, MLS, CRM) you are authorized to share, and follow your MLS and brokerage rules for assistant access.
- Review and approve listing content, communications and documents before they are published or sent where your approval is required.
Access to your accounts
When you share or connect an account, you authorize assigned Broadwell team members to act in it on your behalf within the scope of the services. You can revoke access at any time.
Limitation of liability
To the extent allowed by law, Broadwell is not liable for indirect or consequential damages, and our total liability is limited to the fees you paid in the three months before the claim.
Ending the service
You may cancel at any time; service continues to the end of the paid period. We may suspend accounts for non-payment or misuse.
Governing law
These terms are governed by the laws of Florida, with venue in Hillsborough County.